Ticket Refund Details Unveiled

Since the announcement last week to cancel the in-person event this year, we have received an outpouring of messages and responses with an incredible show of support and solidarity for the most difficult decision we have had to make all year.

Thank you. All of you. You have our sincerest gratitude for the love and care each of you have shown us. This has most certainly been a humbling experience and we seriously cherish each and every one of you.

We know you have a lot of questions regarding ticket refunds and we have been working diligently to compile a FAQ to cover everything you might want to know; we truly appreciate your patience during this process.

𝐌𝐨𝐬𝐚𝐢𝐜 𝐄𝐱𝐩𝐞𝐫𝐢𝐦𝐞𝐧𝐭 𝟐𝟎𝟐𝟏: 𝐎̶𝐟̶𝐟̶ ̶+̶ ̶𝐎̶𝐧̶ ̶𝐀̶𝐠̶𝐚̶𝐢̶𝐧̶ 𝐎𝐧 + 𝐎𝐟𝐟 𝐀𝐠𝐚𝐢𝐧 𝐓𝐢𝐜𝐤𝐞𝐭 𝐑𝐞𝐟𝐮𝐧𝐝 𝐅𝐀𝐐

𝐐: 𝘛𝘩𝘦 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘰𝘯 𝘮𝘺 𝘉𝘳𝘰𝘸𝘯 𝘗𝘢𝘱𝘦𝘳 𝘛𝘪𝘤𝘬𝘦𝘵𝘴 𝘱𝘢𝘨𝘦 𝘴𝘢𝘪𝘥 𝘵𝘪𝘤𝘬𝘦𝘵𝘴 𝘸𝘦𝘳𝘦 𝘯𝘰𝘯-𝘳𝘦𝘧𝘶𝘯𝘥𝘢𝘣𝘭𝘦, 𝘪𝘴 𝘵𝘩𝘢𝘵 𝘳𝘦𝘢𝘭𝘭𝘺 𝘵𝘳𝘶𝘦?

𝐀: Under normal operating years, yes. However, we feel it’s best to refund as much of the ticket money as we are able to. We will be refunding all tickets sold, as close to the original ticket price as we can while still enabling us to continue in the future as an organization and an event. Due to operational expenses and non-recoverable processing fees, ticket refunds will be $82.00 for all tickets purchased in 2021. If you have a rollover ticket from 2020, your refund amount may not be the same due to different ticket pricing for that year.

𝐐: 𝘞𝘩𝘢𝘵 𝘪𝘧 𝘐 𝘱𝘢𝘳𝘵𝘪𝘤𝘪𝘱𝘢𝘵𝘦𝘥 𝘪𝘯 𝘵𝘩𝘦 𝘨𝘪𝘧𝘵 𝘵𝘪𝘤𝘬𝘦𝘵 𝘮𝘢𝘵𝘤𝘩-𝘶𝘱?

𝐀: We will be reaching out to those of you that purchased and contributed toward gift tickets via the email address you used during purchase.

𝐐: 𝘞𝘩𝘦𝘯 𝘤𝘢𝘯 𝘐 𝘦𝘹𝘱𝘦𝘤𝘵 𝘮𝘺 𝘳𝘦𝘧𝘶𝘯𝘥?

𝐀: Ticket refunds will be issued between September 3rd and September 5th, 2021.

𝐐: 𝘊𝘢𝘯 𝘐 𝘳𝘰𝘭𝘭 𝘰𝘷𝘦𝘳 𝘮𝘺 𝘵𝘪𝘤𝘬𝘦𝘵 𝘵𝘰 2022?

𝐀: Unfortunately, we will not be offering that as an option this year. We don’t yet know what 2022 may hold in terms of insurance costs, rental fees, what our event capacity may be, or even continuing public health concerns surrounding COVID-19 and want to make sure that access next year is open and equitable to everyone.

𝐐: 𝘠𝘰𝘶 𝘮𝘦𝘯𝘵𝘪𝘰𝘯𝘦𝘥 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘤𝘰𝘴𝘵𝘴 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘱𝘳𝘰𝘤𝘦𝘴𝘴𝘪𝘯𝘨 𝘧𝘦𝘦𝘴 𝘣𝘦𝘪𝘯𝘨 𝘢 𝘧𝘢𝘤𝘵𝘰𝘳 𝘪𝘯 𝘢𝘭𝘭 𝘰𝘧 𝘵𝘩𝘪𝘴. 𝘊𝘢𝘯 𝘐 𝘥𝘰𝘯𝘢𝘵𝘦 𝘵𝘩𝘦 𝘮𝘰𝘯𝘦𝘺 𝘐 𝘱𝘢𝘪𝘥 𝘧𝘰𝘳 𝘮𝘺 𝘵𝘪𝘤𝘬𝘦𝘵 𝘵𝘰 𝘩𝘦𝘭𝘱 𝘦𝘯𝘴𝘶𝘳𝘦 𝘵𝘩𝘦 𝘔𝘰𝘴𝘢𝘪𝘤 𝘌𝘹𝘱𝘦𝘳𝘪𝘮𝘦𝘯𝘵 𝘤𝘢𝘯 𝘤𝘰𝘯𝘵𝘪𝘯𝘶𝘦 𝘪𝘯 2022 𝘢𝘯𝘥 𝘣𝘦𝘺𝘰𝘯𝘥?

𝐀: Yes. While we are not rolling over tickets this year, we would be extremely grateful and fully welcome if you wish to donate all or even a portion of your ticket refund to help us keep the experiment going. This money will greatly help everything from operational costs to art grants. If you would like to contribute by donating your ticket refund, please let us know by contacting us before September 3rd, 2021 at: tickets@mosaicexperiment.com

Consent Team Nominations

These 5 fine folks have been nominated to join the Consent Team by members of our community, and they have graciously accepted! Now we need your help!

The most unique part of our Consent Education & Accountability Project - our public vetting process - provides an opportunity for us to increase the odds that the team members are always folks that the community trusts. So please, PLEASE, please - let us know what you think: https://forms.gle/ofbvt55JQeK4vSyGA

Your feedback is confidential and very much desired! TYIA
Jill LeighAnn - Naomi Belanger - Edward ReJam Tivrusky - Kelly Logan - Dannie Horton

Mosaic Experiment No Longer In-Person For 2021

This afternoon, we’d like to address the public health crisis we’ve watched return to our communities over the last few weeks. The rapidly spreading delta variant of COVID-19 proved to be the one guest we didn’t invite, yet here it is knocking at our door demanding our attention. After seeking the counsel of medical professionals, considering new data regarding transmission among vaccinated groups, and weighing every option we could consider, we’re writing to sincerely apologize and acknowledge that the lights must go off once again.

We are deeply saddened to share that we have cancelled our in-person Mosaic Experiment for 2021. Please understand, this was unquestionably the hardest decision we’ve ever made.

We know this isn’t the news anyone wants to read and we’ve struggled with it, but the growing public health risk to our participants, staff and neighbors wasn’t something we could weather. Furthermore, there is a financial side to this decision which we have to acknowledge. Our insurance would have been five times the normal cost and we are reaching a point in our planning where our financial commitments would become locked in place for the event. Were we forced to shut down in mid-September, we wouldn’t be able to afford to burn in 2022, and this would be financially devastating for us in the long term.

We, as a community, have been particularly diligent in embracing Civic Responsibility this year. In that spirit, we simply could not justify taking a risk regarding public safety or our burn’s long term survival as the virus spreads once again. As we’ve watched other events in Ohio cancel or postpone to the fall, we also looked at pushing our dates back into October, but due to scheduling conflicts, this unfortunately wasn’t an option.

We will be issuing further updates over the next few days, including addressing all your ticketing questions. Please understand we’re refocusing our efforts as quickly as we can now. That said, we are excited to return to the digital burn playground we built in 2020 and shift our creative gears toward new ways we can gather virtually, September 16th-19th, 2021. We will still burn together, just in a slightly different way once again. We thank you for staying at our side, being so supportive and showing us that there is hope ahead, even if the lights go on and off sometimes. We will build the world we want together, again and again, in the years ahead.

It's Time To Volunteer

Our #OneBurnerOneShift initiative is in full swing and, if your ticket has been secured, it is time to step up and nab a shift (or three)!

Regularly, leading up to our Experiment, we'll return to summarize where our biggest needs are for volunteers. This week we need to bring the fire in a serious way. We need volunteers to step up with effigy perimeter (13% covered), conclave (15% covered) and fireflies (17% covered).

Fire not your first choice? How about driving golf carts with TACO (17% covered) or you could help coordinate volunteers (22% covered)?

There are many more opportunities to explore and this burn happens based on your participation so let's make this happen. Visit mosaicexperiment.com/volunteersignup and sign up now!

“Letting Go" Wins Effigy Award for 2021

Who won our effigy award this year? Our art committee has been working hard, narrowing it down and we can now name our winner. That creative burner named Corvus will build our 2021 effigy titled “Letting Go".

Below, Mosaic Experiment's own Everyman sits down with Corvus to discuss his history with burning, his plans for 2021 and his project. It's pretty spectacular.

Also, they tip a hat to our discord experiment (you know, the 2020 virtual burn we never turned off) which you can find via discord.gg/ZfuEGHQ and please say hello to our house bot "Moe Zaic" while you are there.

What about awarding our temple design you may ask? We can't let all our big announcements out at once, right? Check back next week for a new interview featuring that design winner!

Gate’s New Dead Name Policy And Much More

Hey there everyone! Squeezie and EnorMike here with some information about your beloved Gate. It might be a lot to take in, but I promise, it's well worth it.

Gate has a new Dead Name procedure this year that we would like to make known. The last thing we want is for you amazing peeps to be turned away and miss out on all the amazing fun! To help Gate out, if you bought your ticket with a name that doesn't match your legal government ID, please reach out to us at gate@mosaicexperiment.com. You are STILL required to bring a legal ID with you to Gate, AS WELL AS a printed (or screen shot) of your ticket confirmation you received via e-mail.

New training shall also take place at Gate this year! We respect all our burner peeps and want you to all feel the love. We will be reminding our Gate volunteers that not everyone goes by the names on their ID presented at Gate and to proceed accordingly. We hope to help start your burn in a wonderful way, but still no hugs. Go to Greeters for that stuff.

We are looking for some excellent volunteers for our late night shifts! We need people who can check IDs, keep records, and respect dead names. If you like to sit around and look at stars, talk while listening to music, or possibly be bribed until you actually have to do something, this shift is for you! Come join us!

Important information about Gate that everyone should know! We are NOT, I repeat, NOT accepting vaccination cards at Gate. You have up to September 12th to prove your vaccination status. If you have not proven your status come time of the event, we WILL send you away.

Also, don't forget your legal government identification! Seriously, don't.

Okay, that was a lot… We're looking forward to seeing all your faces at Gate this year! Don't forget, NO HUGS AND SLOW DOWN!

Gate Times Are Important

As you make your plans to arrive for your Mosaic Experiment, September 16-19th, gate times are important!

Gate will be open from 10 AM to midnight Thursday and Friday. On Saturday, gate will be open 10 AM to 4 PM. Exodus needs to have you back out by 2 PM on Sunday.

For more on what you can expect upon your arrival at our burn after our ever amazing greeters welcome you, please check out the gate section of our survival guide.